Restaurant
CRM System

Improve your restaurant's operations with our restaurant CRM system. Easily manage customer data, sales, and marketing to improve engagement, customer retention, and drive revenue growth.
Restaurant 
CRM System
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CRM System

Key reports in a user-friendly format

Grow your customer base
With all customer info in one place, you can better understand your audience and personalize your communication
Restaurant 
CRM System Restaurant 
CRM System
Audience analysis
Demographic and survey data analysis provides a clear picture of your target audience and their needs
Restaurant 
CRM System Restaurant 
CRM System
Restaurant 
CRM System
Behavioral Segmentation
Map out marketing strategies by analyzing guest turnout in response to seasonal changes, local events, and promotional campaigns.
Restaurant 
CRM System Restaurant 
CRM System
Customer reviews
Guest reviews are automatically collected after each order to swiftly address concerns, offer gifts, and restore trust when needed
Restaurant 
CRM System Restaurant 
CRM System
Restaurant 
CRM System
Orders and revenue
Get dynamic reports on orders, revenue, and average sales per channel to fine-tune your marketing efforts and budgeting
Restaurant 
CRM System

An easy-to-use marketing platform

Ready-to-launch marketing
campaigns
Over 30 marketing campaigns with pre-built scenarios that you can start in minutes
Restaurant 
CRM System Restaurant 
CRM System
Smart AI mechanics
AI will automatically select and send the most suitable gift to each client
Restaurant 
CRM System Restaurant 
CRM System
Guest Segmentation
Personalize your messaging by dividing your audience based on visit frequency, points, age, purchase history, survey responses, and more
Restaurant 
CRM System
Message Automation
Automatically send birthday greetings and timely reminders to your guests without needing your direct involvement
Restaurant 
CRM System
Control groups
To accurately measure the impact of marketing campaigns, 10% of customers can be included randomly in a control group
Restaurant 
CRM System Restaurant 
CRM System

Real-time updates in just a few clicks

Up-to-date Menu
The menu can be quickly adjusted by changing prices, descriptions, and photos, as well as adding new items or removing outdated ones
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CRM System Restaurant 
CRM System
Restaurant 
CRM System
Flexible Access Control
Limit access to various features for different employee groups, departments, or restaurants to prevent information leaks
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CRM System Restaurant 
CRM System
Restaurant 
CRM System
Content Management
Easily and quickly edit app content without a developer. Rearrange blocks, hide elements, and add images and buttons
Restaurant 
CRM System Restaurant 
CRM System
Restaurant 
CRM System
News and Promotions
Share restaurant updates, seasonal menus, and promotions to actively engage guests and strengthen their loyalty
Restaurant 
CRM System
Online Order
Configuration
Customize settings for food preparation and delivery times, limit the number of orders, and set minimum order amounts
Restaurant 
CRM System Restaurant 
CRM System
Other enterprise-grade features
Customer Profile
Detailed information on each client, including name, phone number, email, birthday, delivery addresses, and order history
Restaurant 
CRM System Restaurant 
CRM System
Transparent ROI
calculations
Get accurate results by factoring in control groups, tracking residual effects, and measuring incremental profit
Restaurant 
CRM System Restaurant 
CRM System
Mobile Push
Notifications
Ensure your messages are seen with real-time notifications for timely offers and important order updates
Restaurant 
CRM System Restaurant 
CRM System
Win Back Lapsed Customers
Automate the process of re-engaging lapsed customers with gifts to encourage their return and foster regular visits
Restaurant 
CRM System Restaurant 
CRM System
Delivery zones
Improve your efficiency by managing delivery zones and providing all necessary information during the ordering process
Restaurant 
CRM System Restaurant 
CRM System
Off-Peak Hours
Promotion
Incentivize customers with extra points on orders placed during pre-selected low-traffic periods
Restaurant 
CRM System Restaurant 
CRM System
Featured Items
Promotion
Encourage orders of new or less popular menu items by offering extra points for their purchase
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CRM System Restaurant 
CRM System
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Customer Success Stories
What our Clients Say
Group
Balance Grille
Asian-Fusion Restaurant Chain, 5 stores in Ohio

“The LoyaltyPlant platform drives results with a feature-rich app and a powerful integrated marketing program that helps the chain stay ahead of the competition.”

Restaurant 
CRM System
Restaurant 
CRM System
Prakash Karamchandani
Co-Founder of Balance Grille
Health
Sumo Sushi
Japanese Chain Restaurant, 8+ stores in the Middle East

“We are huge fans of running an effective loyalty program. It has allowed us to direct communication, customize, incentivize and measure the effectiveness of specific campaigns and incentives within our target demographic.
Having in-app ordering directly connected to loyalty has allowed us to engage directly with the individual buyer. We are able to better measure the results of loyalty connecting to the incentives and the engagement with each buyer.”

Darami Coulter
Global Marketing and Communication Manager
Health
7 Leaves Cafe
Bubble Tea Chain, 40+ stores in the USA

"Thanks to LoyaltyPlant, we provided our customers with an easy-to-use app that hit the ground running after launch. With the app’s built-in loyalty program, 52 percent of users used the app at least twice a month. The CRM feature allowed us to gain a better understanding of our customers. And the seamless integration with our POS system ensured orders placed through the app were processed just like in-store orders."

Restaurant 
CRM System
Restaurant 
CRM System
Newton Hoang
Marketing & IT Director
Set to launch?
Let's dive in!
Get a Free Consultation with our Product
expert. With our ten years of experience helping
over 600 brands in 20 countries, you're in safe
hands. Discover our product's capabilities
without any pressure — no unwanted calls or emails
LoyaltyPlant
team
Restaurant 
CRM System
Restaurant 
CRM System
Restaurant 
CRM System
Restaurant 
CRM System
Restaurant 
CRM System
Restaurant 
CRM System
Restaurant 
CRM System
Restaurant 
CRM System
Frequently
Asked
Questions
Check out our FAQ for helpful answers. If you
need more information, feel free to
reach out to us anytime!
Ask a question
How much does it cost? 

The price varies depending on the plan you choose and the number of locations, so it's hard to give a one-size-fits-all answer. But rest assured, we'll find an offer that fits both your needs and your budget perfectly

Get a demo
What additional costs are involved in creating a mobile app for a restaurant?

There are no hidden fees. Beyond the platform fee, there are no extra charges for development, updates, or the number of users

Will I be able to manage marketing on my own with your platform?

Our platform is user-friendly and doesn’t require specialized marketing knowledge. However, if you need extra support, we’ll provide a dedicated Success Manager to help with your campaign plans and boost your marketing and loyalty metrics