Restaurant
CRM System

Improve your restaurant's operations with our restaurant CRM system. Easily manage customer data, sales, and marketing to improve engagement, customer retention, and drive revenue growth.

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Key reports in a user-friendly format

Grow your customer base

With all customer info in one place, you can better understand your audience and personalize your communication

Audience analysis

Demographic and survey data analysis provides a clear picture of your target audience and their needs

Behavioral Segmentation

Map out marketing strategies by analyzing guest turnout in response to seasonal changes, local events, and promotional campaigns.

Customer reviews

Guest reviews are automatically collected after each order to swiftly address concerns, offer gifts, and restore trust when needed

Orders and revenue

Get dynamic reports on orders, revenue, and average sales per channel to fine-tune your marketing efforts and budgeting

An easy-to-use marketing platform

Ready-to-launch marketing
campaigns

Over 30 marketing campaigns with pre-built scenarios that you can start in minutes

Smart AI mechanics

AI will automatically select and send the most suitable gift to each client

Guest Segmentation

Personalize your messaging by dividing your audience based on visit frequency, points, age, purchase history, survey responses, and more

Message Automation

Automatically send birthday greetings and timely reminders to your guests without needing your direct involvement

Control groups

To accurately measure the impact of marketing campaigns, 10% of customers can be included randomly in a control group

Real-time updates in just a few clicks

Up-to-date Menu

The menu can be quickly adjusted by changing prices, descriptions, and photos, as well as adding new items or removing outdated ones

Flexible Access Control

Limit access to various features for different employee groups, departments, or restaurants to prevent information leaks

Content Management

Easily and quickly edit app content without a developer. Rearrange blocks, hide elements, and add images and buttons

News and Promotions

Share restaurant updates, seasonal menus, and promotions to actively engage guests and strengthen their loyalty

Online Order
Configuration

Customize settings for food preparation and delivery times, limit the number of orders, and set minimum order amounts

Other enterprise-grade features

Customer Profile

Detailed information on each client, including name, phone number, email, birthday, delivery addresses, and order history

Mobile Push
Notifications

Ensure your messages are seen with real-time notifications for timely offers and important order updates

Win Back Lapsed Customers

Automate the process of re-engaging lapsed customers with gifts to encourage their return and foster regular visits

Delivery zones

Improve your efficiency by managing delivery zones and providing all necessary information during the ordering process

Off-Peak Hours
Promotion

Incentivize customers with extra points on orders placed during pre-selected low-traffic periods

Featured Items
Promotion

Encourage orders of new or less popular menu items by offering extra points for their purchase

Customer Success Stories

Papa Johns

International Pizza Chain, 80+ stores in the UAE

As of June 1, compared to pre-launch baseline annually from 2023

Presentation

Fat Pizza

Pizza Restaurant Chain, 20+ stores in the UK

£3,063 Incremental marginal profit per month from the
Birthday campaign

Case study

What our Clients Say

Balance Grille

Asian-Fusion Restaurant Chain, 5 stores in Ohio

“The LoyaltyPlant platform drives results with a feature-rich app and a powerful integrated marketing program that helps the chain stay ahead of the competition.”

Prakash Karamchandani

Co-Founder of Balance Grille

Sumo Sushi

Japanese Chain Restaurant, 8+ stores in the Middle East

“We are huge fans of running an effective loyalty program. It has allowed us to direct communication, customize, incentivize and measure the effectiveness of specific campaigns and incentives within our target demographic.
Having in-app ordering directly connected to loyalty has allowed us to engage directly with the individual buyer. We are able to better measure the results of loyalty connecting to the incentives and the engagement with each buyer.”

Darami Coulter

Global Marketing and Communication Manager

7 Leaves Cafe

Bubble Tea Chain, 40+ stores in the USA

"Thanks to LoyaltyPlant, we provided our customers with an easy-to-use app that hit the ground running after launch. With the app’s built-in loyalty program, 52 percent of users used the app at least twice a month. The CRM feature allowed us to gain a better understanding of our customers. And the seamless integration with our POS system ensured orders placed through the app were processed just like in-store orders."

Newton Hoang

Marketing & IT Director

Set to launch?
Let's dive in!

Get a Free Consultation with our Product
expert. With our ten years of experience helping
over 600 brands in 20 countries, you're in safe
hands. Discover our product's capabilities
without any pressure — no unwanted calls or emails

LoyaltyPlant
team

+1 347 943 6134 Get a demo

Frequently
Asked
Questions

Check out our FAQ for helpful answers. If you
need more information, feel free to
reach out to us anytime!

Ask a question

How much does it cost?

The price varies depending on the plan you choose and the number of locations, so it's hard to give a one-size-fits-all answer. But rest assured, we'll find an offer that fits both your needs and your budget perfectly

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What additional costs are involved in creating a mobile app for a restaurant?

There are no hidden fees. Beyond the platform fee, there are no extra charges for development, updates, or the number of users

Will I be able to manage marketing on my own with your platform?

Our platform is user-friendly and doesn’t require specialized marketing knowledge. However, if you need extra support, we’ll provide a dedicated Success Manager to help with your campaign plans and boost your marketing and loyalty metrics

Restaurant CRM System

Key reports in a user-friendly format

An easy-to-use marketing platform

Real-time updates in just a few clicks

Restaurant
CRM System